Contact

A question about a fountain, the choice of your filters or an order? Contact the Fontaine à Gravité / Monderma team.

Would you prefer to write to us directly on the site? Access the contact form.

To help us respond to you

• Advice before purchase: indicate the number of people in your household, your consumption and the model envisaged.
• Order or delivery: specify your order number and the email address used during the purchase.
• Use or after-sales service: indicate the model of the fountain and filters, describe the problem and attach useful photos to your email.
• Return: contact us to initiate your request before returning a product.

Access your request directly

• Track my order
• Consult the FAQ and help center
• Consult the return and refund procedure

Shipping office

Head office